Shipping policy

Shipping Policy for Esquivias 

Thank you for shopping with Esquivias . We are committed to delivering your order quickly and reliably. Please review our shipping policy below for detailed information regarding processing, delivery times, and any associated fees.

1. Order Processing

  • Processing Time: Orders are processed within 2-5 business days. Orders placed on weekends or holidays will begin processing on the next business day.
  • Confirmation: A confirmation email will be sent once your order is received and processed.

2. International Shipping

  • Availability: We ship to select international destinations.
  • Delivery Time: Varies by destination, generally between 7-21 business days.
  • Customs & Duties: International orders may be subject to customs fees, import duties, or taxes, which are the responsibility of the recipient. Please check with your local customs office for further details.

3. Shipping Costs

  • Calculation: Shipping fees are determined by the weight, dimensions, and destination of your order.

4. Order Tracking

  • Tracking Number: Once your order ships, a tracking number will be emailed to you.
  • Tracking Updates: Please allow up to 24 hours for tracking information to update on the carrier’s website.
  • Monitoring: You can track your order through our website or directly via the carrier’s tracking portal.

5. Address Accuracy

  • Accuracy is Key: Please ensure that your shipping details are correct when placing your order.
  • Responsibility: Esquivias  is not responsible for delays or non-delivery if an incorrect or incomplete address is provided.
  • Corrections: If you need to update your address, contact our customer support immediately. If the package has been send you will have to contact directly to shipping carrier.

7. Lost or Damaged Items

  • Damaged Items: If your order arrives damaged, please contact us within 48 hours of delivery with photos and details, and we will work to resolve the issue promptly.
  • Lost Packages: If your order appears to be lost in transit, please contact the carrier directly and notify our support team so we can assist with filing a claim. Please note that Esquivias  is not responsible for any lost or delayed packages.

8. Contact Information

For any questions or concerns regarding your shipment, please contact us at:

  • Email: esquiviasboots@gmail.com
  • Hours: Mon-Fri (9AM - 6PM CT)

9. Policy Updates

Esquivias  reserves the right to update this shipping policy at any time. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of any updated terms.

Thank you for choosing Esquivias . We appreciate your business and look forward to delivering your new products safely to your doorstep.